Shipping & Returns
Transparency and Care
At Natural by God, we are committed to ensuring that your experience shopping online is just as positive as your visits to our vendor events. That’s why we crafted our policies to be fair, transparent, and hassle-free.
Our Shipping Policy
Everything You Need to Know
Please allow 5-10 business days for your item(s) to be shipped. Most orders will be shipped within 3 day. U.S. orders are fulfilled by USPS. Once shipped, orders may take 2–5 days to arrive not including processing time. Tracking notification emails are sent as soon as the order is shipped. We are not responsible for shipping delays or lost packages after your order has shipped. Please contact your local USPS office.
How We Do It
We carefully inspect each product prior to shipping. Due to the nature of our product, used candles, soaps and lip balms cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Natural by God within 24 hours of delivery. Please email info@natural-by-God.com if you have any questions or concerns.